HOME INVENTORY/PRICES POLICIES CLIENTELE APPRECIATION

Reservations

A Party House has a large inventory. During the peak months – June thru October – there is a large number of events in Tahoe. Making a reservations early will ensure the items you select will be available.

We recommend you use the price list for you worksheet. When determining the items for you event, always figure on the maximum amount on your original guest list. Two (2) weeks prior to your event, lower the number to meet the needs of your RSVP’s plus 10%. This will ensure you that the equipment will be available. There is no penalty for the decreased amount.

Many or our clients feel comfortable creating their own equipment needs after viewing our helpful suggestions and price list. If this is your desire, please telephone us with your equipment needs. We will be happy to answer your questions and send swatches of fabric you have selected.

Reservation Deposit

20% deposit is required on the original order. Balance is due two weeks prior to your event date. You may pay on a C.O.D. basis upon delivery. We accept Visa and MasterCard. If cancellation is made 30 days prior to the date of your event, your deposit will be refunded. If special equipment has been ordered for your event, the deposit is not refundable and an additional charge may be required.

Deliveries

Delivery may be arranged the day before your event, after 3:00pm, at no additional cost for your convenience. If equipment is to be used for the rehearsal dinner, an earlier delivery may be scheduled. The equipment used for the rehearsal dinner only will incur an additional ½ price.

Please phone for delivery prices in your specific area. If the site has steep hills or stairs, an additional charge may be required. If our truck is able to come close to event site without difficulty, it will be unloaded there for your convenience. Special requirements must be specified at time of original order.

Set-Up – Tear Down

Our rental prices do not include this. A few of our items require our personnel to set-up on delivery. But this is the exception and will be made clear upon rental of these items. For standard items; $25.00 per man-hour, after 8:00pm $50.00 per man-hour.

Glass and China

A full replacement cost will be charged for any broken or missing pieces, and will be paid for by the customer at the time items are picked up, returned, or determined to be missing.

Cleaning

All items, with the exception of linens, must be returned free of all food. Glassware, dinnerware, cookware, etc. must be returned rinsed and replaced in containers or racks as provided. $1.00 per place setting will be charged if food items are still present. If you are in a location where this is not possible and you wish to reserve our service to pre-rinse dinnerware, please inform us when placing your order.

Linens

Shake out all food, etc. Full replacement cost will be charged for damaged linen, candle wax, holes, un-removable stains, etc.

Barbecues

Remove coals. Clean grill. Do not use water on barbecue at any time as this will warp the bed. A $40 cleaning fee will by charged if this item is returned dirty. Please follow directions. Some of our items include special instruction.

Tables, Chairs and Lattice

No staples or tacks may be used on any or our equipment. All tape and paper must be removed before pick-up to avoid an additional charge. If any equipment breaks please call us immediately. Do not attempt to fix the item.



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